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Question

Automatically Generated Link in Email System Task

asked on January 23, 2015 Show version history

Hello!

We need the email service task in Forms to generate a link to the user's 'My Tasks' page. The notifications option for User Tasks does this automatically, but for various reasons it is better for our workflow to use a service task in this instance. Any ideas?

Thanks!

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Replies

replied on January 26, 2015

So you want a email service task to be able to get the link for the form which generated in the user task before it? Can you share with us for what reason you can't use the notification for the user task and instead you use email service task? If the email service task is after the user task, the user task need to be performed first then can go to the email service task step.

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replied on January 26, 2015

We are using email service tasks instead of notifications in user tasks because we have multiple back-up personnel for each step in the process. We do not want emails generated to each back-up for every task assignment, we just need multiple people to have access to documents at every stage (we do high-volume for most of our processes, but only have one 'official designee' for each approval step).

The user task (approval) will be performed before the email task, which will then proceed to another user task for another approval.

 

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replied on January 26, 2015

I just realized I may not have answered your question completely- I guess we need the email service task to send a link for the next user task in the process. Or more likely a link to the 'My Tasks' page for the recipients of the email in the service task.

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replied on May 14, 2019

I'm struggling with this as we speak.  One scenario is that I want the initiator to be notified when the process is fully approved without the task being assigned, but I'd like a link so they can refer to information that they would need to process in another system.  I can attach the form, but then came across some real interesting rendering of the .pdf attachment.

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replied on May 21, 2019

Is there any CSS rule in your form? it looks like the elements are affected by your CSS rule.
I can reproduce similar issue on Forms 10.3.1.690 when i set CSS rule (such as '#q4 {display: inline-block;}')for one table.

When fill form and on thank you page, it displays normally, but elements in table render vertically in pdf when save to repository (as attached screenshot).

2019-05-21_1907.png
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replied on May 21, 2019

Yes, I have display:inline-block ... that's what I was referring to on my attachment "These two fields are displayed side by side on the web page" ... sorry, I was a little vague there.   The table, though, has no CSS on it.

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replied on May 21, 2019

It is the limitation of the wkhtmltopdf tool which we used to generate pdf and I can find some complains for such issue at  https://github.com/wkhtmltopdf/wkhtmltopdf/issues/2505

 

The workaround is to change ‘inline-block’ to ‘inline’ , which seems almost no change to the look of the form.

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