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Question

Using tokens in LF Connector

Connector
Updated January 28, 2015
asked on January 22, 2015

I selected a token from a web page when I was creating a profile in LF Connector. The profile performs fine if I'm searching for the same case number every time. Is there a way to pass a different value to the token so I can search for a different case number other than the one I used when creating the profile?

Also, is there a white paper on LF Connector?

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Replies

replied on January 22, 2015

Hi Jerry, 

When you defined your search, did you use the token in the search query, or the original case number? Once you've saved the profile and launch it from a different page, Connector should update based on the page you are looking at. 

The web help for Connector is available online at: http://www.laserfiche.com/support/webhelp/laserficheconnector/9.0/en-us/userguide/#About.htm 

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replied on January 28, 2015

I used the token %(Case_Number).

 

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replied on January 28, 2015

Hrm, this definitely should work. Can you provide screenshots or a link to a video of your setup process? If you don't want to in a public venue, you can talk to your VAR about passing it along to Laserfiche Support. Thanks!

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replied on January 28, 2015

I was using the token %(Case_Number). The problem I was having stemmed from when I created the token, the wizard did not save that specific area so LF Connector did not work the way I expected. I redefined the token area and everything is good now. Thanks for the assistance.

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replied on January 28, 2015

Glad you got it working! What application are you using Laserfiche Connector with? 

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