Workflow Designer 9.0 'Name' condition works improperly

asked on January 21, 2015

I have folders named by year (1999, 2000, 2001, etc) and I want a Business Process to run for only folders named for the year 2000 or greater. My Business Process starting rules are:

Parent Name equals Applicant Records
Type equals Folder
Name starts with 20

What results is that it evaluates this as if the Name field were using 'does not contain' as the operator. In other words it lets me start the process for 1999 but not 2000 or 'Gap Year 2000'. To get it to work I changed the operator to 'Name ends with 20' and this caused it to evaluate properly, i.e. only the folders that began with years starting in '20' were enabled.

Is this a known issue for version 9.0 and if so where is the best place to find such issues listed - I tried the release notes for versions subsequent but didn't see anything. If this is a new issue, is this the best place to report it ?

Alternately, am I doing something wrong?

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replied on January 21, 2015

Depending on the exact version you're on, this is most likely a known issue. Assuming this is 9.0.2, the latest hotfix for it is KB 1013267. The issue was patched by an earlier hotfix that's included in the latest one.

The easiest way to find known issues and hotfixes for a Laserfiche product is to search on the support site (https://support.laserfiche.com) for "product name, version, hotfix".

As far as reporting issues and getting info on whether something looks like a bug or just a quirky feature, this is a good place for easy ones. For anything that would require looking through logs or more investigation, you'll want to go through your reseller and open a case with Tech Support.

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Workflow Designer 9.0 'Name' condition works improperly

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