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Question

LFS License check/update in Rio Environment (how to force?)

License Manager Directory Server
Updated January 22, 2015
asked on January 20, 2015

I understand that LFS only checks with the License Manager every 30 (60?) days or so. I have a situation where we are afraid this connection may not be working properly and want to test the licensing check. Is there any way to force it and confirm it does not drop the license?

 

I have tested changing named license assignment from the License Manager and it updates in the summary on the LFS server but I do not know if this is the same communications as a license check.

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APPROVED ANSWER
replied on January 20, 2015

If you're referring to the stale license check, i.e. LFS makes sure it can still communicate with LM, this happens pretty often, not once every 30 or 60 days. If LFS cannot communicate with LM, then the application event log on the Laserfiche Server computer will indicate that the Laserfiche Server is in its grace period and has 7 days to rectify the matter. If the grace period expires and LFS still can't connect to LM, then the application event log will report that the license file is stale. LFS will run for an hour before the service stops and needs to be manually started again. If you aren't seeing any of these red flags in the application event log of the Laserfiche Server computer, then it's safe to assume that LFS can connect to LM just fine.

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replied on January 20, 2015 • Show version history

Though, as Alex said, the license check is frequent enough that you would have seen errors already, you can force it to run the check: when the Laserfiche Server service is restarted, LFS will perform the license check with LM/LFDS, so you could restart the LFS service and see if there is an event viewer event about being unable to reach LM/LFDS.

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replied on January 22, 2015

Perfect, thank you!

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