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Question

Duplicate accounts in Laserfiche Answers

Answers Site
Updated January 20, 2015
asked on January 20, 2015

I updated my Laserfiche support site email address and it created a new Laserfiche Answers account.  My old profile with all my activities is still linked to the old support email address.

 

Has anyone run into this before?  Is there a way to merge my accounts?

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Replies

replied on January 20, 2015

Apologies for the inconvenience.  We're working on the solution now and your account will be fixed soon.

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replied on January 20, 2015

Thank you! It seems to be working correctly now. yes

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