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Question

Question

Editing incorrect information in Quick Fields

asked on January 19, 2015

Sometimes the field information that is pulled using Quick Fields is incorrect, and usually we edit this information manually, and then save the document.  We recently updated the program and now we cannot edit the incorrect fields successfully.  We can type it in, but it reverts back to the incorrect information when the document is stored.  Any ideas? 

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Answer

SELECTED ANSWER
replied on January 19, 2015

If you are using Quick Fields 9, please make sure the latest patch from KB 1013497 has been applied. Then rescan the documents, fix the incorrect field data, and confirm that documents are stored with the intended field values.

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Replies

replied on January 19, 2015

The patch worked.  Thanks for your help

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