Question

Intermediate Event Time Attached to User Task Not Working

Forms

Updated January 21, 2015

asked on January 16, 2015

Hello,

Just wanted to see if anyone could help out with an error I am receiving. I have a timer attached to a user task but it never updates to the pathway it is connected to. I get below error on LF Server when this occurs:

Message: String reference not set to an instance of a String.

Parameter name: s

Stack trace: at System.DateTimeParse.ParseExact(String s, String format, DateTimeFormatInfo dtfi, DateTimeStyles style)

at Laserfiche.Forms.Routing.TimerEventDefinition.RegisterEventTrigger(AutoTriggerParameter triggerPara, IEntityContext appContext)

at Laserfiche.Forms.Routing.Event.RegisterEventTriggers(AutoTriggerParameter TriggerPara)

at AutoTriggerServiceLib.AutoTrigger.LoadTimerFromDb(Boolean ignoreStatus)

Thanks for any help!

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Replies

replied on January 19, 2015 • Show version history

We can't reproduce this issue internally, can you open an support case for it and provide following information:

1. the intermediate timer event setting in your process

2. what is the datetime format setting

in forms RoutingEngineServiceHost.exe.config file(under your installation folder Laserfiche\Laserfiche Forms\Forms\bin)?

3. what is the date format setting of the forms routing service logon user(service->Laserfiche Form Routing Service->Properties->Log on) in Control panel->Region and Language->formats?

4. what is your operation system?

Thanks!

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replied on January 21, 2015

A support case has been opened for this issue. Once a solution has been reached, this thread will be updated with the resolution.

Regards,

Andrew

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Intermediate Event Time Attached to User Task Not Working

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