Question

Drag & Drop of some PDF attachment give only top of page in Tif document ...

Laserfiche

Updated December 19, 2014

asked on December 19, 2014

Is there settings in Laserfiche (9.0.1.610) or Adobe Reader (11.0.09) that could resolve the Issue ?

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replied on December 19, 2014

To clarify, when you drag and drop the PDF, you have the client set to generate LF pages and the resulting tif image is corrupted (only the top part of the PDF was produced on the Tif). Is that correct? Do you get the same behavior with File > Import on the client?

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replied on December 19, 2014

- Yes correct

- Same results when importing the same PDF into client !

- It is OK when using "Laserfiche SnapShot"

Roger Chiasson

New Brunswick, Canada

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replied on December 19, 2014

- Yes correct

- Same results when importing the same PDF into client !

- It is OK when using "Laserfiche SnapShot"

Roger Chiasson

New Brunswick, Canada

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replied on December 19, 2014

There have been improvements in the way LF converts PDFs in the newer versions. You should upgrade to the latest version. The alternative if you do not want to upgrade at this time, is to use Snapshot.

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Drag & Drop of some PDF attachment give only top of page in Tif document ...

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