In a Quickfields (QF) session, if a value obtained via ZOCR for the template field is not in the dropdown list of values for the template field, we see the exclamation point in the orange dot. If an operator is running/monitoring the session, the correct value can be determined and placed in the field and the document can be saved.
But what happens if the session is launched by Quickfields Agent (QFA)? The document is identified so it won’t go into the unidentified pool and since the field value is incorrect, it will not be stored with other documents.
What happens to the documents that have field errors? Does the session end for lack of activity?
If QFA is instructed to start this session every hour and there is an invalid document or documents in the current session, what happens when it is time to start the session again and the current one is still waiting to clear the invalid documents?
What is the best way to handle unattended QF sessions that have errors?
Thanks in advance.
Dennis