You are viewing limited content. For full access, please sign in.

Question

Question

Quickfields Post-Processing Behavior

asked on December 12, 2014

I am developing a QF session to process procurement card (PCard) documents.  The document flow goes like this:

Users scan their paper receipts in with a slip sheet on the front that defines a new document and contains zones that will be OCR’d to gather information that will be used to name and place the document into production.

Various departments will be scanning their PCard docs into their Windows share under the Root directory structure shown below.

Using Universal Capture, QF is instructed to retrieve documents from PCard\Root with Include subfolders checked.

Post Processing instructs QF to move the processed source documents to the PCard\Finished

 

  1. In the beginning, the folders are empty.

\\PCard

+---Finished      <-- There are no subfolders in this folder…(yet)

\---Root

    +---Department1

    +---Department2

    +---Department3

    \---Department4

 

 

  1.  Assume that Doc1 is scanned into PCard\Root\Document1 so now we have:

 

+---Finished

\---Root

    +---Department1

    |       Doc1                <--Scanned document

    +---Department2

    +---Department3

    \---Department4

 

  1.  Now the QF session executes and the document is moved to PCard\Finished\Department1

 

+---Finished

|   \---Department1         <-- This folder was created by the QF session when the document was moved.

|           Doc1                 <-- Doc1 was moved after processing

\---Root

    +---Department1        <--Source folder is now empty

    +---Department2

    +---Department3

    \---Department4

 

  1.  Now assume that for some reason, Doc1 had to be rescanned and reprocessed by the QF session…After rescan, the folders look like this:

 

+---Finished

|   \---Department1

|           Doc1     <-- The first Doc1 is still in the folder

\---Root

    +---Department1

    |       Doc1     <-- The rescanned Doc1 is ready to be processed

    +---Department2

    +---Department3

    \---Department4

 

  1.  When the QF session is executed again, I would expect to see something like this:

+---Finished

|   \---Department1

|           Doc1

|           Doc1 (2)            <-- Place the duplicate in the Department1 subfolder created by the QF session….

\---Root

    +---Department1

    +---Department2

    +---Department3

    \---Department4

 

  1.  But this is what I see:

 

+---Finished

|   |   Doc1 (2)    <-- the duplicate is placed outside the Department1 folder (all duplicates are moved here with  (2) or (3) …(n))

|   \---Department1

|           Doc1

\---Root

    +---Department1

    +---Department2

    +---Department3

    \---Department4

 

Is this normal behavior to place the duplicate files in this manner?…am I doing something incorrectly in this QF session?....is this a bug and if so, is it patched?

The QF version in question is v9.0.0.441. 

 

Thanks in advance.

Dennis

0 0

Answer

SELECTED ANSWER
replied on December 12, 2014

This looks to be a bug. We don't have a fix for it yet.

0 0

Replies

replied on December 12, 2014

Hi Miruna....

Thank you for the response.

 

Dennis

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.