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Question

Question

barcode being read but values not placed in fields

asked on November 28, 2014


HI, It seems that when QF fails to read a barcode on the 1st attempt & docs are waiting in the Doc Revision section and when we run the process again, barcode is read this time but the fields are not filled in with the data. We have to manually enter the values.

Should this work like this? Is there a workaround?

Thanks, VAlerie

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Replies

replied on December 1, 2014

There is not enough information to troubleshoot. Please open a support case and attach the session and sample images.

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