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Question

Question

Adding Modules to RIO

asked on November 26, 2014

Customer just bought Records Management for their RIO System.  What is the proper procedure for them to update the License?  Are they going to have to reconfigure all machines using QF with the new Master License or do they simply just Activate the Records Mgmt piece in License Manager?

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Answer

SELECTED ANSWER
replied on November 26, 2014 Show version history

If you just bought a new module, you would simply update the Master License.  Once you have done that, in your case, since you bought Records Management, you would simply update the LF server license since Records Management is part of the Server License.

Instructions for updating the Master license can be found here and here.

Instructions for updating the server license can be found here.

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Replies

replied on November 26, 2014

You should just have to create a new Master License in License Manager, and then re-issue your Server license.

 

You shouldn't have to touch any of your QF machines.

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