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Question

Question

Zone OCR advance option not shown in QF 9.0

asked on November 25, 2014

I am facing a problem with zone ocr , where i can't see the created zone and advnace option.

i am using Quick_Fields_9_0_0_427 version.

 

this is the first time i am using this version on zone ocr.

 

i've attached snapshot of current session.

 

troubleshooting

1- checked logs nothing found.

2- uninstall the product and install it again

3- installed the product on different machines still facing the same issue

 

current environment

windows 7 enterprise 32bit

laserfiche 9.1.1 and 9.2 as well 

 

 

 

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Answer

SELECTED ANSWER
replied on November 25, 2014

Are your Windows display settings set to 125% or higher?

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Replies

replied on January 7, 2016

I have this problem in several different installs.  Has anyone discovered a way to resolve or a work around?

 

I have also tried adjusting Tasks Pane Options with no success.

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replied on January 7, 2016

Did you check the Windows display settings in Control Panel\Display? If you set them back to 100% and close and reopen Quick Fields, does the issue go away?

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replied on January 8, 2016

Yes, that worked. Thanks!

 

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