QF Agent causing AppData Local folder to grow each time session is run, please help

asked on November 12, 2014

I am working on a business process and part of it involves a 2 Session Quick Fields processing stage. The first stage separates a batch scan of documents into folders based on a separator page that separates packets of documents, the second tries to identify the documents in each of those separated packets and stores back into the source path.

Each time the second session runs, it is creating "MasterForm......." TIFF Files in "C:\..\..\AppData\Local\Laserfiche\Quick Fields"

It creates about 59 of them each time it runs. I believe this may be the same amount as we have Auto-OMR's going. Is this what is creating them? Is there a reason it is just growing in this folder instead of removing them after being used?

It ended up over time amounting to 47 GB of files, I have since removed most of them. The creation date and time of these files match to the date/time the second Session of Quick Fields was scheduled to run, even if it did not have any documents to import/process at those times.

Can anyone please advise me of what to do?

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SELECTED ANSWER

replied on November 12, 2014

This is a known issue with Quick Fields. We don't have a fix yet. You could set up a scheduled task to delete them when Quick Fields is not running.

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View 2 previous replies

replied on November 12, 2014

can you provide a sample task/screenshots of how I should configure that as you seem to have already found the best way to handle the issue.

Since multiple sessions for this and other processes are running, will that interfere with the ability to use this task to free up space?

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replied on November 12, 2014

You can make a batch file that goes into the folder and deletes everything.

cd C:\Users\USERNAME_HERE\AppData\Local\Laserfiche\Quick Fields\Master Forms
rd /s /q .

Then you can hook it up to a Windows scheduled task (make sure you set the task to run as a local admin and run whether the user is logged in or not).

I would set this to run once a week during the weekend when nobody is using the machine. You can add code to stop the QFA service first and restart it afterwards if your session is scheduled to run very frequently. Otherwise, just schedule it to run in between session runs, it shouldn't take long to delete files if run periodically.

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replied on November 12, 2014

my issue is not within the master folder, but the parent folder of that. Are we talking about the same thing that presents itself slightly different between machines?

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replied on November 12, 2014

The same instructions will work. The folder is only used for master forms and cached thumbnails (for when the user is actually looking at documents in Quick Fields).

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replied on August 2, 2015

Found the same issue. Was there a hotfix released to resolve this as yet?

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QF Agent causing AppData Local folder to grow each time session is run, please help

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