You are viewing limited content. For full access, please sign in.

Question

Question

Forms Security only showing Laserfiche Groups?

asked on November 6, 2014

Hello,

We have a repository that is filled with Laserfiche named users.  They are on the Rio licensing model.  When we go to the Security page, we can only see Laserfiche groups and not users.  The user we are logged in has all of the access rights/privileges possible.  Anyone have any idea why this is?  We have tried to "sync" while logged into forms from the Laserfiche server, however, Forms is installed in a DMZ.  The users are Laserfiche named users with an AD tie in.  Thanks!

0 0

Replies

replied on November 6, 2014

So all the users that are missing are Laserfiche named user not Directory named user right? Are these user granted with full named user or retrieval named user. Only full named user will be synchronized into Forms. If the issue still exist, please open an support case and provide more detail information such as what the Forms version and what errors logged during synchronization.

0 0
replied on November 7, 2014 Show version history

That's correct.  These users that are not showing up are designated as Full Laserfiche (Not directory) users in the Admin console.  

I will open a support case.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.