Question

Co-Worker Wanting to Sign Up on Laserfiche

Updated October 22, 2020

asked on November 6, 2014

I have a new co-worker who will be scanning. I told her to sign up with Laserfiche to take advantage of support/training, etc. When she goes to sign up, it ask her for a serial number. Why? What is this serial number? I didn't have to do this 3 years ago? Would appreciate an answer.

Thanks,

0 0

Answer

SELECTED ANSWER

replied on November 6, 2014

The serial number is listed in the About dialog in your Laserfiche Client. You can open that dialog from the Help menu.

2 0

Replies

replied on November 6, 2014

Every Laserfiche customer has a serial number. You just may not have known. I'm guessing this is used so they can associate you with the correct account in their database.

1 0

replied on November 6, 2014

Thanks. I'll check with our IS department and/or LF Administrator.

0 0

replied on October 22, 2020

Since this was several years ago, I'm guessing there is a change. Have they moved the serial number to somewhere else? I'm having the same issue and the about pop-up tells me the version of Laserfiche but definitely does not have a serial number. Any help appreciated!

0 0

replied on October 22, 2020

Paige, I am assuming you are using the Web Client and not the Windows Client? Miruna's answer applies to the Windows Client.

1 0

replied on October 22, 2020

Hi I think with your comment and the original that i may have found it. i was originally looking in the laserfiche forms web app, but in the server repository Laserfiche application i did find a serial number. Thank you!

1 0

You are not allowed to follow up in this post.

Question

Question

Co-Worker Wanting to Sign Up on Laserfiche

Answer

Replies

Sign in to reply to this post.