You are viewing limited content. For full access, please sign in.

Question

Question

why doesnt file upload support travel in workflow?

asked on November 4, 2014

some of our laserfiche forms require to upload support to the form for payment.  when saved in the repository the file upload support is an attachment with the document.  when a template is assigned to the laserfiche form for payment, it goes through a workflow in the accounts payable department so form can be attached to a check that is uploaded in the repository.  after original form has gone through workflow, the link attachement is no longer with existing document due to check being created in the repository and adding a different template.  what causes link attachments not to travel along in the workflow?

0 0

Replies

replied on November 4, 2014

I don't think it's meant to work that way. When you link documents using Workflow, it is simply providing a pointer between the two documents. In your workflow you specify on each activity what entry to take action on. I'm guessing yours is set to take action on the original form and not the upload support.

1 0
You are not allowed to follow up in this post.

Sign in to reply to this post.