Question

Forms error 404 Not Found from intranet

Updated November 4, 2014

asked on November 4, 2014 • Show version history

I have set up a Forms server with Portal. We can log into it from the outside (internet) using url like "

https://www.ourdomain.com/Forms/", but if we try to log into Forms from inside our network (intranet) using url like "https://servername/Forms/" then we get an error 404 not found. The site is set to require SSL so if we try "http://servername/Forms/" we get error 403 Forbidden.

Any ideas on why we are unable to log into the Forms from our intranet? Also I want to add that this IIS server also hosts Weblink and we can log into "http://servername/internalWebLink/" without any issues (not requiring SSL) and the public can log into it from "https://www.ourdomain.com/ExternalWebLink/" (SSL required) without problems.

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replied on November 4, 2014

How did you issue the SSL certificate? was it for a specific host name "www.ourdomain.com" or was it for a TLD "*.ourdomain.com" ?

You may be able to connect at "https://servername.ourdomain.com/Forms" if it's the latter. Otherwise, you're almost certainly running into some kind of domain name issue. Check your certificate bindings and make sure that IIS knows to listen for incoming SSL traffic from your intranet.

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replied on November 4, 2014

Even if the SSL cert is only for the public facing domain, I would expect to get an invalid certificate error instead of a 404. Even if I use url like "https://123.123.123.123/Forms", I still get the 404 error.

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replied on November 4, 2014 • Show version history

Can we create a duplicate Forms virtual site that does not require SSL, like what we do with WebLink?

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replied on November 4, 2014 • Show version history

What account is the virtual directory using in IIS?

Do you have windows authentication in use as one of the authentication methods?

If you disable that and use a domain admin account for the virtual directory, what do you get?

Also, check the bindings in IIS including binding/cert. The issue could be caused by the fact that the Forms setting is using the wrong URL or IP.

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Forms error 404 Not Found from intranet

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