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Question

error 9520 causing confusion for public portal users

WebLink

Updated November 3, 2014

asked on October 30, 2014

When the Weblink 8 pool runs out of licenses, it is returning a 9520 error.

Our customer was wondering if there was a way to customize this error message to provide a more descriptive text for the end user...

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Replies

replied on November 3, 2014

Hi Mario,

Error 9520 is an error related to licensing, which means that the error is being returned by the Laserfiche Server itself. From a server standpoint it is not currently possible to customize this error. However, it is possible to change how a web browser displays this error; take a look at the code posted in this Answers post for a solution!

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Asked October 30, 2014
Updated November 3, 2014
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