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Question

Question

RICOH IS330DC

asked on October 29, 2014

A  client has an old Ricoh IS330DC scanner, is it compatible with Avante 9.2 and Scan Connect?

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Answer

SELECTED ANSWER
replied on October 29, 2014

It should work fine. Just be sure to download the latest ISIS driver from the manufacturer's website. Generally speaking, as long as the scanner has a valid ISIS driver, then it should work with ScanConnect. Most scanner options available in the driver should be supported, with the exception of auto color detection. If there are specific issues being encountered with any given scanner, it's recommended to open a case with Laserfiche Support.

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Replies

replied on October 29, 2014

If it is the same as the IS330 and uses the same drivers. It is
Please see: http://www.laserfiche.com/en-us/scanner#Ricoh

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replied on October 30, 2014

Thanks Raymond and Alex!

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replied on October 31, 2014

Hi Cathy, 

If your question has been answered, please let us know by clicking the "Mark this reply as the answer" button on the appropriate response.

If you still need assistance with this matter, just update this thread. Thanks!

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