Question

object reference not set to an instance of an object

Quick Fields Version 9

Updated October 29, 2014

asked on October 28, 2014

I am receiving an error when I am trying to open a Quick Fields session. Before it is able to open the session, I receive an error "Object Reference Not Set to An Instance of An Object."

Would this be due to an unregistered .dll?

Any thoughts on this issue?

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Replies

replied on October 28, 2014

Just when opening sessions? Does it work with new sessions? Do you have a more detailed message?

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replied on October 28, 2014

It only appears for a few sessions that already exist.

It works fine for new sessions.

No, I do not have a more detailed message.

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replied on October 28, 2014

What version of QF are you running exactly?

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replied on October 28, 2014

I am running QF 9.0.0.460

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replied on October 28, 2014

When you get the message, is it with sessions created elsewhere?

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replied on October 28, 2014

I am pretty sure they made changes to already existing sessions and then saved the updated session within a new file path.

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replied on October 28, 2014

Does the message have a Details button?

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replied on October 28, 2014

No, it does not have a details button.

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replied on October 28, 2014

Here is a screenshot

2014-10-28 14_53_45-WF Server (256 255 838) - TeamViewer.png (9.4 KB)

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replied on October 28, 2014

If you open a session afterwards (any other session, even a new blank one) is the message listed in the application errors pane (press F12 to open it)? If it is listed, could you post its details here?

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replied on October 28, 2014

I received the same error in the application errors pane for a working session after I started a Laserfiche Capture scan.

I noticed that the same session that displayed the error appeared under "C:\ProgramData\Laserfiche\QuickFields\Locks"

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replied on October 28, 2014

There could be different reasons for that error message. Did you find the details for this occurrance?

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replied on October 29, 2014

No, I was not able to find any details for this occurrence.

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object reference not set to an instance of an object

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