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Question

Troubleshooting Laserfiche Forms

Forms
Updated October 29, 2014
asked on October 23, 2014

Beyond looking at the Event Viewer on the machine hosting Laserfiche Forms, are there any other pieces you can use to see where a form might possibly be going astray (e.g. being unable to populate template fields)?

If anyone has any suggestions, I'd love to hear them - thanks!

Marty Gaffney - Network Technician

Town of Okotoks

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Replies

replied on October 23, 2014

I know in the different web.config files you can change logging values so that it will record additional events in the event viewer on the server. I'm not sure if the things you mentioned would be included in that type of logging or not.

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replied on October 27, 2014

You might also be interested in seeing how content is being retrieved by Forms. To check it out, you can kick off a Workflow in the Process Modeler and use the Retrieve Forms Content activity to see what the actual token values look like. 

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replied on October 24, 2014

I'm not sure either, but I'll definitely give this a try, can't hurt!  laugh

Thanks for the suggestion. 

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replied on October 29, 2014

That's a great idea - I'll be giving that one a try! 

 

Much appreciated! smiley

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