Question

Web access Metadata Dropdownlist doesn't show all items in IE but shows all items in chrome

Web Client

Updated February 4, 2016

asked on October 21, 2014

Dropdownlist shows limited number of items on IE 9. Does not show any error. List just truncates. On chrome and in LF client the whole list shows up. List has 6180 items. It's a vendor list. Has anyone come across it? Checked with a script and it seems IE handles list items as many as 15000 also. So not sure if this is a web access issue.

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replied on February 4, 2016

I thought I'd add something to this thread for future people searching.

I found one other scenario where this can happen: 2 identical rows in your database. On firefox and Chrome (and the lf desktop client) it worked fine. On IE it did not like it at all.

It doesn't seem to have an issue with two identical things in the same field - the database itself had two identical rows. I have other clients who have the same name in the column we were looking at and that displays correctly.

so, as they say "YMMV". But it might be worth a shot if anyone else runs into this.

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replied on October 21, 2014

This may be something to investigate in a support case. You can contact your reseller to open one. Is this a static list field or is the field configured to be dynamic and is mapped to a column in an SQL table? What version of Web Access are you using? If it's a static list, we would need a briefcase of a sample document that has the field assigned. If it's a dynamic list, then you could copy the external table to a new database and provide us with a backup of that database.

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replied on October 22, 2014

It is using external table. I will send the backup of database. So have you seen web access displaying more than 6000 rows in the past in IE without any issue?

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replied on October 22, 2014 • Show version history

I can almost guarantee this is an issue with an unsupported character in the list - I've had this issue before. Whatever sort order it is you need to go into the DB and find the same. It's either that last entry to populate or the next one. I'll bet if you retype that entry it'll work.

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replied on October 22, 2014 • Show version history

I modified last item of dropdownlist and item after that. But still stopped displaying at the same item.

I changed the order to descending. So initially it was starting at A and stopping at S. Now it starts at Z and stops at C. Does it sound like it's some issue with browser because it works in chrome?

If so, what can I do to fix it in IE?

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Web access Metadata Dropdownlist doesn't show all items in IE but shows all items in chrome

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