You are viewing limited content. For full access, please sign in.

Question

Question

Internal SSL error [1366] when trying to log into repository using mobile app

asked on October 16, 2014

I am getting the error described above when I try to log into the repository from an android phone using the LF Mobile app. I have an SSL cert installed and I know it is working because web access works with no problems. I had tested the mobile app on my phone before I set the certificate up just to make sure it worked using http and it did work. I have verified that the CN of the cert is exactly what I am putting in for the server url but keep getting this error. Anyone have any ideas? It seems like this error is normally related to the common name of the cert not matching exactly what is put in the url for the mobile app but i've verified that it is, i've even copied the server url directly from the cert but still no go. any help is appreciated. BTW, this is a 9.1.1.545 version on the LF server, mobile / web access version 9.1.1.256.

0 0

Replies

replied on October 17, 2014

Go to IIS and check the virtual directories installed for Web Access and Mobile. 

What URL are you using on the Mobile device? The URL you should be using is the one specific to Mobile and is not the same as the one for Web Access.  It typically would look like "https://<domain>/mobile"

0 0
replied on October 17, 2014

Interesting, you helped me fix this. Web Access was installed on a different drive than what mobile was installed on. I just had to change the path for Mobile so it matched web access and it works now. I appreciate the input.

0 0
replied on October 17, 2014

Glad it works. Have a good day.  If a response answered your question, please click "This answered my question" to let us know.  Thanks.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.