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Question

Question

laserfiche scanning

asked on October 15, 2014

I have Laserfiche Rio 9.0.1 in my company

all clients used laserfiche client 9.0.1 and have own scanner and work no problem.

But before two days the user find problem with laserfiche client

That when user using laserfiche scan to scanning document and close lscan

The session of lscan doesn’t exit . when try to scan others doc see this message

only one instance of laserfiche scanning is allowed

plz help.

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Answer

APPROVED ANSWER
replied on October 15, 2014

The issue is resolved in 9.0.2 with this hotfix:
https://support.laserfiche.com/KB/KBArticle.aspx?articleid=1013213

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replied on October 15, 2014

thank you Raymond Cruz    

this is helpful to  me

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