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Question

Question

How to configure Resend email in 'x' number of days using Email Activity?

asked on October 13, 2014

Hello Everyone,

 

I am trying to figure out the best way to resend email notification for the approver using Email Activity.

Please see the image below that shows the email notification stage in the Workflow. I know resend can be configured in Route entry to User Email notification activity, but I cannot configure email on that stage as I am generating the web access URL for the entry later on and including it in the email body. 

While I am waiting of entry to be approved, how can I resend the Email if no action has been taken by the approver.

 

Thank you!

 

Best,

Himanshu

 

Resend_WF.png
Resend_WF.png (13.99 KB)
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Answer

APPROVED ANSWER
replied on October 13, 2014

Create an escalation activity, put the Wait for Entry Change in the primary branch, then set up escalation branches for each email you want to send.

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replied on October 14, 2014

This Works!

 

Thank you for the suggestion.

 

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