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Question

Question

Workflow not referencing Records path

asked on October 13, 2014

I have a document link that is pointing to a record file. When I select move option in workflow,on the shortcut and tell it to use the referenced document if shortcut, the file is not moved. It appears that the path to the shortcut is not translating to the path of the record. If I start the workflow at the record path, the document moves. If I start the path on the shortcut path and ask it to move the shortcut only, the shortcut moves. But when I want to translate the shortcut path to the document path, the move fails. I need to be able to do this as the end users do not have access to see the record series folder structure but have rights to the actual documents.

 

We are running Workflow ver 9.1.1.365

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Replies

replied on October 13, 2014

Can you post a screenshot of your activities?

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