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Question

Question

Process Menu Repeats Available Processes

asked on September 29, 2014

We have had one user report that in Forms 9.2 the Start Process menu repeats the available processes.

Any ideas on what might be causing this?

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Answer

SELECTED ANSWER
replied on October 1, 2014

I had the user try the Start Process button again and it is not doubling the processes. Must have been something on their computer. Thank you for your help though.

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Replies

replied on September 29, 2014

Hey Blake,

 

This may be a bug during the upgrade process.  These processes are pulled from the Forms Database, so it may be that these processes are listed more than once in that database.  I wouldn't recommend deleting anything from that database as that can cause even more instability, but I'm hoping someone from Support or the Forms Development team may have additional ideas.

 

 

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replied on September 30, 2014

Hi Blake, 

 

could you try to run this query in your SQL database that Forms is using, so we can know if there's duplicated BP with the same name?

select * from cf_business_processes where name like 'full_business_process_name'

the full_business_process_name here should be the process name that shows up multiple times on the Start dailog

 

Thanks!

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replied on September 30, 2014

It does not show that we have duplicates of any of them. I noticed mine did not have the problem, so I am wondering if it was something one the users computer. When they come back from lunch I will have them try it again and see if it does it again.

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SELECTED ANSWER
replied on October 1, 2014

I had the user try the Start Process button again and it is not doubling the processes. Must have been something on their computer. Thank you for your help though.

1 0
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