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Question

Cannot open file 7361 when exporting contents

Version 7
Updated September 29, 2014
asked on September 29, 2014

I continue to get the cannot open file 7361 error when attempting to export content data from the Laserfiche Client utility. I have thousands of folders/documents nested, and cannot afford to do them manually. Is there a method to skip these files that it cannot open, and continue? 

 

P.S. My version is old. I am using 7.2.1.0410.

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Replies

replied on September 29, 2014

Are you able to open the file and view it using the LF client itself?

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replied on September 29, 2014

When the error occurs, it doesn't specify which file it occured on.

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replied on September 29, 2014

Can you contact your VAR so can open a case for this issue? At the very least, we will need to see your lfs.log and error.log.

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replied on September 29, 2014

We no longer have support due to the age of the product.

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replied on September 29, 2014

7.2.1 is currently still supported.  Please contact your VAR so we can open a case and view the logs.

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replied on September 29, 2014

I don't think we have a valid support contract to open a case. 

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