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Question

Question

LF Workflow Delete shortcuts activity

asked on September 18, 2014

Hi,

 

I have the below folder structure in Laserfiche:

 

Folder 1

           Document 1

           Document 2

           Document 3

Folder 2

           Shortcut to Document 1

           Shortcut to Document 2

           Shortcut to Document 3

Folder 3

           Shortcut to Folder 2

 

I have a workflow that finds the "Folder 2" entry, and than delete it's shortcuts using the Delete Shortcuts activity.

 

Once workflow triggered, the "Shortcut to Folder 2" shortcut is deleted which is normal.

But the problem is that all documents shortcuts inside the "Folder 2" are also deleted.

 

Thanks.

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Replies

replied on September 18, 2014

does moving the shortcuts to that folder to a secondary delete folder and then deleting that folder with all the bad shortcuts alleviate the problem?

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replied on September 18, 2014 Show version history

Can you post screenshots of your configuration? It sounds like you're actually deleting Folder 2 rather than its shortcut.

Edit: Ignore the questions above. I can confirm this as a bug in Workflow 9.1. We're looking into fixing it for Workflow 9.2 due out shortly. Depending on how extensive the fix turns out to be, we may issue a hotfix for 9.1.1.

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replied on September 19, 2014

Could I have more information about this bug?  It may be the cause of an issue we had this summer, one that we could never find a reason for the shortcuts disappearing.  Workflow seemed like the only possibility, however, none of the wf's were designed to delete anything, including not any shortcuts.  (We are just in test pilot stage with only two users and a few very small wf's.) 

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replied on September 19, 2014

This issue would only affect Workflow 9.1, not previous versions. Miled described it pretty well above. The call we used to get the shortcuts for a folder was returning the shortcuts for the folder itself and any shortcuts directly in that folder. So you would only see it happen if Workflow tried to delete a folder shortcut and the folder had shortcuts to other entries in it.

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