Question

Feature Request: Auto Assign to Specific User instead of Terminate

Forms Version 9 Ideas

Updated January 15, 2016

asked on September 17, 2014

We have some cases in our processes where a Forms process will terminate and the user has to resubmit the form altogether. It would be nice if there was an option (kind of like a catch-all) to say instead of terminating the instance, assign the form to a specific user and let that user try to make the appropriate corrections and be able to resubmit to the step where it failed.

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replied on January 15, 2016

Hi there,

Task assigned to invalid user can be reassigned in Laserfiche Forms 10.

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replied on September 17, 2014

To refine this, I would be equally as excited about this feature request as I would for the ability to have a user assigned to be the admin of the form, so when the form is about to terminate, the admin has the option to send the form back to any previous stage, or restart at that stage it failed on (maybe the email couldn't go through or something changed between versions while that form process was running causing an issue we can now correct)

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replied on September 17, 2014

Could you provide some examples of what may cause the process to terminate?

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replied on September 17, 2014

variable not filled, or cannot find user, or the email server connection somehow is not correct, or the connection profile for a save to Repository task is now inaccurate/wrong. I believe all these will cause the forms process to terminate, as well as other cases

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replied on September 17, 2014 • Show version history

The main reason for us is it cannot find a user. For instance, we dynamically populate user names from doing database lookups and grab a users username. Sometimes the employee has multiple entries in the database because they have multiple positions. Because of that, Forms does not know which one to use so instead of assigning a value, it terminates.

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Feature Request: Auto Assign to Specific User instead of Terminate

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