Question

Running OCR At A Later Time Didn't Work

Quick Fields

Updated September 19, 2014

asked on September 16, 2014

Please see attached. I set my pages to be sent to the repository this past Friday evening. When I came into work Monday, my document was still sitting in QF 9. It doesn't show in this picture (revision pane) because I went ahead and sent in back to the client. Why didn't it stored? What should I check? Any input would be appreciated.

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Answer

APPROVED ANSWER

replied on September 19, 2014

It's unclear as to why the scheduled task is still running as it looks like there was only one document it had to store.

At this point, it would be best to contact your Laserfiche reseller to open a support case so that we can investigate the matter further.

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Replies

replied on September 16, 2014

Did you perhaps not leave Quick Fields open during the time it was scheduled to send the documents?

Also, you should be setting the OCR on the "Post-Processing" stage if you want it to OCR each page as it sends it to the repository. Doing it inside Page Processing only makes it available as a token to use with other activities while you are processing/capturing the documents and trying to assign tokens and metadata to a document based off its contents.

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View 2 previous replies

replied on September 16, 2014

Please disregard the previous post.

http://www.laserfiche.com/support/webhelp/quickfields/9.0/en-us/QuickFields.htm#cshid=OptionsDialog/Options-CurrentSession-SendDocuments-DeliverySchedule.htm

Looking at the help documentation, you will just have needed administrative rights to allow the service task to be created for this process. The Quick Fields session though should have "Omnipage OCR" in the "Post-Processing" stage and have the option "When a document is sent to the repository" as it's option for running those activities. (that should be the default option, so do not fear if you do not see it right away)

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replied on September 16, 2014

Oh, okay. So, I moved the OCR process to the post processing stage. Now, this process should take place when it is sent to the repository as shown? And. . . leave QF open? Correct. Any step I'm missing out on?

Work Opp Full Screen Snip It.PNG (235.97 KB)

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replied on September 16, 2014

If you set up a schedule for sending documents, Quick Fields needs to be closed (or at least not have the session loaded) when the schedule is expected to run.

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replied on September 16, 2014

I do have administrative rights in Quick Fields--not LF--at this time. Service task? Is there where I set up the User Account: configure?

Schedule Snip It.PNG (204 KB)

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replied on September 16, 2014

Interesting, that is not explicitly written in the documentation. Good to know it needs to be closed.

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replied on September 16, 2014

Go into the Windows Task Scheduler Library and confirm that there is an item present for your Quick Fields session. If it is present, check what the last run time and last run result is listed as. If it is not present, then there was an error creating the scheduled task in the first place. You may need to make sure that the Windows account you're using as administrative rights to create scheduled tasks in Windows.

Also, from the screenshot, it doesn't appear that there were any documents to be stored back into the repository.

The way the scenario should work is that first users are scanning documents into the repository using Laserfiche Scanning. Then, using Quick Fields and Laserfiche Capture Engine, you can reprocess the documents. You can then configure Quick Fields to OCR the pages as they are being stored back into the repository. You would then also configure Quick Fields to actually do the storing/post processing at a specific time, i.e. after peak hours.

However, the actual running of the Quick Fields session would need to be done manually unless you have Quick Fields Agent, in which case you can also schedule when the session will be run, and not just when it will do the storing of documents.

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replied on September 16, 2014

Attached is the schedule I just created. There wasn't one there from last Friday. Now, do I load the document(s) into QF 9 to process and leave QF open?

1. Scan documents into QF with LF Capture.

2. Leave QF 9 open and let the "When schedule" do the rest like OCR and will send docs back to LF repository?

Is this correct? Seems I have to at least "scan" the documents into QF 9. Then, save session. Leave open or close it?

Window Schedule Snip It.PNG (87.3 KB)

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replied on September 16, 2014

After you scan the documents into Quick Fields, they should be sitting in the Document Revision pane. You can just close Quick Fields at this point as the documents will remain in the temp Windows location until they get stored.

When the scheduled time arrives, the documents will get OCR'ed as they are being stored into the repository.

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replied on September 16, 2014

Got it. It is ready to go. Will let you know how it works out tomorrow. Thanks

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replied on September 19, 2014

Hi Susan,

How did things go? Did Quick Fields successfully OCR and store the documents back?

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replied on September 19, 2014

Hello Alexander, NOT! I think. I'm sending a few snip its to show you. Sending in two parts. Can't seem to attach too many at one time.

Looks like it is still "running". Reminder, I have never done this before. I am teaching myself everything.

Any input would be appreciated. Sending a couple pics with this reply and will reply and again with more.

Work Opp Full Screen Snip It.PNG (215.09 KB)

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Task Scheduler View 1.PNG (261.39 KB)

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replied on September 19, 2014

Hello Alexander, NOT! I think. I'm sending a few snip its to show you. Sending in two parts. Can't seem to attach too many at one time.

Looks like it is still "running". Reminder, I have never done this before. I am teaching myself everything.

Any input would be appreciated. Sending a couple pics with this reply and will reply and again with more.

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replied on September 19, 2014

Alexander,

Pics of my set ups.

Work Opp Full Screen Snip It.PNG (215.09 KB)

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Task Scheduler View 1.PNG (261.39 KB)

| Download

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replied on September 19, 2014

Alexander, any input would be appreciated. What am I doing wrong?

Task Scheduler View 2.PNG (24.58 KB)

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Task Scheduler View 3.PNG (16.71 KB)

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APPROVED ANSWER

replied on September 19, 2014

It's unclear as to why the scheduled task is still running as it looks like there was only one document it had to store.

At this point, it would be best to contact your Laserfiche reseller to open a support case so that we can investigate the matter further.

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replied on September 19, 2014

Will do. Thank you.

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