Password Recovery Options for Laserfiche Forms Using 'Save & Complete Later'

replied on September 12, 2014

Hi Eddie,

There is not currently a password recovery option in place for public users who choose to save their forms for later.

In Laserfiche 9.2 authenticated participants and full users will be able to see their form drafts within the Forms interface, so no emailed link will be necessary! This feature addition will negate the possibility of this scenario for everyone but public users.

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replied on November 4, 2014

Hi Kelsey,

Has this changed for Forms 9.2? I found this web help that looks very promising: http://www.laserfiche.com/support/webhelp/laserficheforms/9.2/en-us/forms/#Administration/Templates.htm?Highlight=retrieval

Please advise.

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SELECTED ANSWER

replied on November 6, 2014

Hi Eddie,

In Forms 9.2 authenticated participants and full users can access their drafts from the Forms inbox, as I indicated previously. In addition, as you have noticed, public users can request their passwords for accessing a saved draft.

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replied on April 1

Is there any progress on being able to change a public draft password as an administrator or recover public drafts when the user forgets the password they protected it with?

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Password Recovery Options for Laserfiche Forms Using 'Save & Complete Later'

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