Context of the problem:
We had run some tests two weeks ago to use CoSign Signature to trigger Laserfiche workflow.
The workflow condition was set by whether the reason for signature is approved or not. We have tried several times. Doesn’t matter the reason was approved or not, the workflow always went to the Denied branch
How we proceed:
We posted the question to ARS support.
The feedback we got from Aorner, the CoSign Technical Support:
"Our product creates the signature field inside the PDF and the LF client plug-in will change a Field labeled as "Digital Signature" from "No" to "Yes". But we have nothing to do with logical operations (e.g. do a task if a condition is met) in workflows. "
It seems CoSign has never supported Laserfiche to query signing reason, even though signing reason is captured in CoSign. Currently, Laserfiche can only recognize whether or not a document is signed.
Just want to know if any API or LF SDK can customize a process that may enable Laserfiche to query CoSign signing reason?
If there isn't the right place to post our question, please advise where I should post my question.
Any help is greatly appreciated!
Bonnie