Question

Process Modeler Blank

Forms Version 9

Updated September 9, 2014

asked on September 5, 2014 • Show version history

I know the issue with Process Modeler going blank was addressed in a release, but it just happened to me again using Forms Version 9.1.1.1522. Please let me know what I need to provide to help troubleshoot.

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Answer

APPROVED ANSWER

replied on September 9, 2014

In the upcoming Forms 9.2 release, the code has been refactored so that this issue should not occur anymore. However, it also means that we won't be able to simply issue a hotfix for 9.1.

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Replies

replied on September 8, 2014

Is it happening in all web browsers? What versions are you running?

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replied on September 8, 2014

Yes, it is happening in all browsers. Running Forms 9.1.1.1522.

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replied on September 8, 2014

Hi there,

Please open a support case and attach the business process with the case. We'll follow up this issue with the support case.

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View 1 previous reply

replied on September 9, 2014

Hi there,

Thanks for opening the support case. We'll include the fix in the Forms upcoming release.

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replied on September 9, 2014

Is this something we can get a fix for before then if you already have an updated file?

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APPROVED ANSWER

replied on September 9, 2014

In the upcoming Forms 9.2 release, the code has been refactored so that this issue should not occur anymore. However, it also means that we won't be able to simply issue a hotfix for 9.1.

0 0

You are not allowed to follow up in this post.

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Process Modeler Blank

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