An established customer of ours who has had Laserfiche for a number of years and during this time has habitually used the Save to Laserfiche functionality available within the Microsoft Outlook Add-In of the Microsoft Office Integration frequently on a daily basis now experiences significant delay with emails being saved to Laserfiche by this method.

Specifically the Importing File progress popup window displays for up to five minutes before disappearing after having successfully saved a file to Laserfiche.

The customer is experiencing no other performance issues with Laserfiche.

Can you help suggest a cause of this problem, how I can diagnose a cause of the problem and also possible solutions to resolve the problem.

Many thanks, in anticipation.