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Question

record series setup utility issues/questions

asked on August 28, 2014

I have been using the Record Series Setup Utility to setup an municipal RME implementation.  It works just fine for cutoff instructions, retention schedules, but is problematic with setup of the Record Series' themselves.

Issues:

I am getting so many errors with the Series Names that it almost takes longer to troubleshoot these than it would to create the few hundred Series that need creating. 


Error message:  "
DefaultSource    Information    0    8/27/2014 3:23:14 PM   Examining row 8
DefaultSource    Information    0    8/27/2014 3:23:14 PM System.Runtime.InteropServices.COMException (0xC004233B): Invalid object name.
   at LFSO83Lib.LFFolderClass.CreateAsSeries(String Name, String Code, LFFolder ParentFolder, Boolean AutoRename)
   at RecordSeriesSetup8.RMSetup.CreateRecordSeries(RecordSeriesInfo RSData)"

 

It is so finicky with the Series names.In many cases, it appears to accept the same format for one line, but not the next.  Things like:  "only one dash allowed  "-" in the name, but not with a space after it.  A comma is OK, but only without a space after it, etc.  Out of 100, 50 may error and require repeated tweaking to get them to load.  I can then literally paste the same names into the Laserfiche UI and they work fine.....

Questions:

 

1)  Can someone at LF clarify exactly what the requirements are in the RSSU vs. in Laserfiche where these same limitations do not exist, and/or suggest any workarounds that they have employed ? 

2)  When creating record series, I am using the flag to tell it that some series are permanent (using True, and have tried using Y).  When I go into the LF UI, it creates these series, but the series is not marked as permanent.  Have others experienced this, and is there a more reliable method for getting these created successfully ?

 

I am using Excel 2010, and have installed the Interoperability update as per instruction.  The install does not say "completed", but appears to have been installed.....

 

Any tips or thoughts on how to streamline this process before my next round of "ADDS" ?

 

thanks,

cb

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Replies

replied on September 2, 2014

That's a strange one. After reviewing the utility's code with the developer that wrote it, it looks like there should be no discrepancies between what the utility will take and what Laserfiche will accept as a record series name. In the Admin Console under Repository Options, is "Require unique series code" set to true? Furthermore, it looks like the utility should be marking the series as permanent if you use y, true, or yes (case insensitive).

 

Unfortunately, I don't have any workarounds other than fixing it manually. Please open up a support case with this information; that's the best place to record all of these issues so that our engineers can fix the utility. Note that with the imminent release of Laserfiche 9.2, the fix might take a little bit.

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replied on September 3, 2014

Zachary

Thanks for the efforts.

I have verified that "required unique series code" is set to False

 

I will open a support case for same, including with it a copy of a file that imports with errors as I suspect there may be something specific to the formatting of it that is causing the issues since they were not recreated in your testing.

Pending the results of that, I will leave this topic "Open" in case I need to update with a resolution or at least what is causing my particular error(s).

 

Thanks,

chris

 

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