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Question

Question

laserfiche file unable to open in outlook

asked on August 20, 2014

 Hi, i got a problem when i try to open an laserfiche attachment (.lfe) using microsoft outlook, it wont be open and no response at all after i double click it. If i save the attachment to desktop then i can open it without any issue.

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Replies

replied on August 20, 2014

Hi Wingkeen,

 

Sounds like something specific to Outlook. Have you added the sender of the email to the safe senders list?

 

Cheers!

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replied on August 20, 2014

I did try to send to myself outcome still same, seems like not sender list problem, any idea???

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replied on August 20, 2014

My next guess would be anti-virus. Maybe .lfe is blocked? It's not something I have seen before....

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replied on August 20, 2014

I would assume it has something to do with your rights in outlook. it may not want you opening an unknown extension file. 

 

I would check the options/settings for outlook to see if you find anything. I know I've read somewhere online about this type of setting existing. sometimes people will instead get a prompt every time they open a foreign file from an email and have to confirm to trust the file before opening.

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replied on August 21, 2014

Have you found that you're able to open other file types from Outlook?

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