There is not any java script, or CSS. There are rules that show the fields based on question. However, all fields still are printing on the forms, even if they were not shown based on answers.

Have you changed the width of the Form away from it's default 800px?

Also, can you try returning the limited lines of the multi-line field to what it was originally and see if that has any effect on that field being printed?

I ahve changed them from the default to correct this. I have limited the lines, made it bigger, made it smaller. I have changed from the multi line to custom HTML. they all do the same thing.

Have you attempted to remove the text from the custom boxes before reapplying the text?  There's not much more that I can imagine causing this issue besides multiple line breaks occuring at the end of the text which may be caused if you copy/pasted the string of text from another source, such as a website or external application.  

Perhaps try copying the text from the field into Microsoft Word, and showing all characters so you can see where there are line breaks and carriage returns.  If there are no line breaks or returns, try pasting that text back into the custom HTML field and view the text in both HTML and Visual view (which you can toggle by clicking the "HTML" button in the top left of the field configuration) to see what could possibly be causing this.  

Thank you for your patience.

Hi Laura, 

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