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Question

Question

Having trouble with the Field Rules tab in forms.

asked on August 8, 2014

I have one form where I can't use the drop-down widget on the field rules page.  It was working before and stopped and in other forms I don't have a problem.  Has anyone seen this before?  I've spent a lot of time on this form and I don't want to have to start from scratch.  Any help would be greatly appreciated!

 

 

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Answer

SELECTED ANSWER
replied on August 11, 2014

Are you using any Custom HTML Fields? Maybe something is getting loaded, even while inside the field rules page, that is causing you problems. I would particularly expect this type of thing to happen if perhaps you have custom HTML fields loading Javascript directly. That would be the first thing I would try to minimize to see if it has an effect, even if none should really be expected.

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Replies

replied on August 8, 2014

If you delete that rule and create it again, is the drop-down still broken?

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replied on August 11, 2014

Yes - I also tried downloading it, deleting it and reuploading - same problem.  I was able to beat it into submission by scrolling through all the choices until I got the right one but it's a pain.

Thanks

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replied on August 11, 2014

The HTML seems to be the issue.  I made a copy of the form and deleted the HTML (which was just a logo file that I added) and now the drop-downs work.  Go figure.  Thanks for your help.

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replied on August 11, 2014

Sometimes its the simple things that do it.

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