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Support Site Question - How do you search the Education page

asked on August 7, 2014 Show version history

 I can find a search for almost any other area of the site, but I can't figure out how to search the education page. Has anyone figured this out?

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Replies

replied on August 7, 2014

The education page on the Support Site will display a listing of all educational resources by default. Then you filter it using the options on the left.

 

You can also get to a filtered listing by clicking on a product from the support site home page and then from the product specific landing page, clicking on "Education" on the right.

 

Lastly, if you are just performing a general search on the Support Site, you can filter the results to select from "Support" and then pick the appropriate resource type, product, etc.

 

However, is there anything in particular that you were trying to look for and had a hard time finding?

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replied on August 7, 2014

I was just looking for a fast way to link to the specific areas customers ask about, there are great resources on there that explain almost every area of the product. For example if I want to send someone  a document or video on importing, or metadata management I could just enter it in a search.

 

I just tried the support search and it does appear to search the education area but also includes other areas of the site.

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replied on August 7, 2014

The search goes through the support site, help files, old forums and Answers.

 

You could link to a filtered search (if you run a search and then narrow down your hits, the URL updates as you filter your search results). For ex, this link gives you all tech papers that contain the words "workflow designer":

 

https://support.laserfiche.com/search/SearchWF.aspx?q=workflow+designer&tag=144&type=&ptag=&bydate=false&col=Support

 

Another way to do it is, from the main page, select the product you want. Then on the right side of the screen, you should see a link for "Education" and some of the subcategories in it. You can use those links. They looks something like this:

 

https://support.laserfiche.com/library.aspx?realm=Education Resources&product=WF&version=&inclusion=super

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replied on August 7, 2014

How would I combine those two examples? Search for a search term within the Education Realm?

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