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Question

Question

retrieve laserfiche forms content - error 400 bad request

asked on August 6, 2014

---Having problems with a workflow that starts from a form(see step #8 below).  Steps:

1.  RETRIEVE LASERFICHE FORMS CONTENT
2.  Sends Email
3.  Ends

 

---Steps in Forms Process Modeler:
1.  Save to Repository (note:  might seem strange to save at the beginning but need a record of the orignal request before any changes are made)
2.  Service Task - Workflow retrieves content from form
3.  Exclusive Gateway - based on what it retrieves in previous steps
4.  User Task - Fills in a SINGLE LINE field in the form and Submits when complete
5.  Exclusive Gateway - chooses a path based on form information
6.  User Task - user approves/confirms 
7.  Intermediate Timer Event - waits for certain date
8.  **Service Task - Workflow retrieves some info from the form and sends email to several users
9.  End

 

---The Error---

Always Ends with Error:  "The remote server returned an error: (400) Bad Request."

It doesn't seem to be a communication problem between the forms and workflow server as I'm able to retrieve forms content in previous steps in the Forms Workflow.

 

???Not sure what to try next or if there's somewhere else to look for more detail in what's causing the problem.  

 

 

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Answer

APPROVED ANSWER SELECTED ANSWER
replied on August 8, 2014

It's caused by the intermediate timer event before the workflow service task, workflow can't be triggered after a intermediate timer event.  This is bug, we will address it in 9.2.

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Replies

replied on August 7, 2014

Hey Paul,

 

You might want to check the Windows Event Viewer to see if there was any additional information logged in there regarding the issue.

 

Is the error being logged in Workflow for the "Retrieve Forms Content" activity?  Or is this error happening in Forms?  I'm a little confused from where you said "I'm able to retrieve forms content in previous steps in the Forms Workflow.".

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