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Question

Rio Public Portal Sessions Limit

WebLink Security
Updated August 8, 2014
asked on August 6, 2014 • Show version history

Hi all,

 

Is there a limit to the number of simultaneous Public Portal logins that can be made using one account with Laserfiche password authentication?

 

To give a little bit of context - I'd like to set up Public Portal with 3 different user/password accounts, one for each company that will access the portal. Within each company there could be 50 people that know the same company username and password. If all these people from one company logged on at the same time, would this be too many simultaneous sessions with a single user account?

 

I just want to be sure that say, user number 11 isn't going to try and log in to receive an error relating to too many sessions. Different accounts for each company are required as they have different access rights set up within the repository.

 

Many thanks,
Martin

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Answer

SELECTED ANSWER
replied on August 7, 2014

You can configure multiple Public Portal accounts. The criteria is just that the user cannot be a named user and must be read-only. The connection limits just pertain to the number of Public Portal user licenses the customer has (i.e. some multiple of 25 or unlimited). This controls the number of simultaneous connections allowed.

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Replies

replied on August 6, 2014 • Show version history

Martin

 

You can create a LF repository user without making it a named user.  That repository user can be assigned as the automatic login for WebLink (Public Portal).  It can be logged in as many sessions as you have WebLink licensed for.  If you try to log in through WebLink with a user that is assigned a Named license, then they will have to also be marked as a read only user and they will be limited to the Named license connection limit.

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View 1 previous reply
replied on August 7, 2014

Thanks Bert.

 

In this case I can't use the WebLink automatic login feature, as different groups of people will have to use different accounts to ensure appropriate access rights are maintained (the different groups are only allowed access to certain folders).

 

Does that mean the account used by each group will have to be marked as a named user?

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SELECTED ANSWER
replied on August 7, 2014

You can configure multiple Public Portal accounts. The criteria is just that the user cannot be a named user and must be read-only. The connection limits just pertain to the number of Public Portal user licenses the customer has (i.e. some multiple of 25 or unlimited). This controls the number of simultaneous connections allowed.

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replied on August 7, 2014

You should be able to use WebLink in the scenario described in your first post.

 

You should not mark the account as a named user. If the account is a named user, it will be limited to the Named User license connection limit.

 

The usage of the Public Portal licensing as Bert described can be done through either automatic user login or manual login. The number of allowed simultaneous connections for a single set of non-named user credentials when logging into WebLink is based off of your Public Portal license.

 

replied on August 8, 2014

Cheers for that Alexander. I am seeing the below error message when trying to login to WebLink with a Laserfiche trustee that is not a named user and is read-only:

I assume this is due to a limitation in the VAR kit rather than one of WebLink itself.

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replied on August 8, 2014

Correct. The VAR Kit does not include public portal users.

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replied on August 6, 2014

Hi Martin,

 

Public Portal doesn't use named user account and the licensing is different to that of 'normal' LF licensing.

 

Public portal can be purchased as a 25 user system or unlimited. It is also licensed per CPU with different options available. The purchased option needs to match the number of CPU's (processors not cores) installed on the machine it will be hosted on.

 

Public portal is based on a concurrent licensing model and therefore using the same user account for logon will have no impact. Also bear in mind you can 'hard code' a single user so no sign is required at all.

 

Attached is a document with many FAQ's.

 

This is my understanding. If I am wrong on anything let's hope LF can chime in here.

 

Hope this helps! smileyyes

Laserfiche Rio Public Portal -- FAQ.pdf (425.83 KB)
Download
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replied on August 6, 2014

Thanks Chris,

 

It was my understanding that Public Portal could be set up to use named user accounts in the Administrator's Utility here:

 

In this case it's important that named accounts are used, as the usernames will be granted access to certain folders based on access rights.

 

My original question was "is there a maximum number of simultaneous logins a named user can have to Public Portal", but now I'm wondering if it's possible to use named accounts at all?

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replied on August 6, 2014

Thanks Martin!

 

Not having ever seen the administrators utility I can't comment too much but it is my understanding that Named accounts can log in. But it will still be a read-only connection. How many times that account can login however I'm not sure. So the question to Laserfiche still stands.

 

"Is there a maximum number of simultaneous logins a named user can have to Public Portal?"

 

My concern here in this scenario would be that 3 different user accounts would then require a full LF license. Which kind of rules out the idea of Public Portal in the first place?!? In that case you may as well use Web Access.

 

Perhaps LF can shed some light on this. wink

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