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Question

Question

Odd QF Behavior and error

asked on July 31, 2014 Show version history

So I am configuring a QF Session and I try testing out the document class with a document I know will work as a first test, since it is a filled in and saved version of the sample pdf I used to set up the document class.

 

When the session runs and identifies the first page via token identification using the ZoneOCR tokens from the Preclassification processing, I think all is well, but when i look at the output, I find that the first page has somehow been removed. 

 

I do not have any logic in place to remove a page. I do however have a Form Extraction local process attached to a ZoneOCR done to the first page. I believe when it tries doing that process, it's removing the first page. I say this because it is the very first process after the document is identified, and I find the following message in the output panel after everything finishes scanning:

Unknown error in CQFSession::RunImageProcesses.

The following item after this error is the results of the ZoneOCR for the pre-classification processing. It is after that that I find the message

 

Scanned image does not match master form

Added page 2

 what is happening and what can I do to fix this?>

 

Strangely, when testing and removing the local process of form extraction, i am still having the first page removed. 

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Answer

SELECTED ANSWER
replied on July 31, 2014

Please open a support case and attach the session and sample images.

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replied on July 31, 2014

I do not believe this will be necessary, i had transferred this session from another test machine with 9.0.0.441 and the new machine had an older version (9.0.0.427) and updating seems to have fixed this issue. I did not recognize this as an issue in the KB information for the recent releases.

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Replies

replied on August 4, 2014

Hi Kenneth,

 

If your question has been answered, please let us know by clicking the "This answered my question" button on the response.

 

 

If you still need assistance with this matter, just update this thread. Thanks!

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