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Question

Unknown Error 768

Laserfiche Version 8

Updated August 1, 2014

asked on July 28, 2014

When trying to log into Laserfiche this message pops up saying,"Unknown Error [768]". I am currently running Laserfiche 8. It happens after entering the username and password. How can I fix this?

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Answer

SELECTED ANSWER

replied on July 28, 2014 • Show version history

There can be several causes of that error message. I would suggest trying the following:

Restart the SQL Server service followed by the Laserfiche Server service. Then try logging into the repository again.
Check for any network connectivity issues between the Client and Server, i.e. a firewall. You can try using the Client that's installed on the same computer as the Laserfiche Server as a control test case.

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replied on August 1, 2014

Hi Kyle,

If your question has been answered, please let us know by clicking the "This answered my question" button on the response.

If you still need assistance with this matter, just update this thread. Thanks!

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Asked July 28, 2014
Updated August 1, 2014
689 views