Question

Quick Search Settings Not Saving

Laserfiche

Updated July 22, 2014

asked on July 22, 2014

Not sure if there's a setting for this, or if it's by design, but I was able to reproduce the same issue on version 9.1.1 as the customer is having on 9.0. That is whenever they close out of Laserfiche and reopen it...the QuickSearch defaults to "Search Text" and "Search Fields" and they only want Search Fields. On version 9.1.1 it seems to default to "Search Entry Names" and "Search Fields". Is this by design, is there a setting I'm missing, or is this a bug?

Thanks!

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Answer

APPROVED ANSWER

replied on July 22, 2014

There was an issue in the 9.0 Client where the quick search settings were not getting saved when you use the File > Log out command. This has been fixed in 9.1. Make sure that isn't the scenario the user may be running into.

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View 1 previous reply

replied on July 22, 2014

Like Chris, I'm unable to recreate your issue in 9.1.1. Perhaps you can try clearing out the [Search]SelectedQuickSearches attribute and test again. Also, you can try deleting the HKEY_CURRENT_USER\Software\Laserfiche\Client8 registry key (after backing it up first) and then restarting the Client to see if you're still having an issue.

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replied on July 22, 2014

Tried doing both...perhaps there's something I'm doing wrong? I deselect "Entry Names" to ensure that only "Entry Fields" has a check mark. I perform the search. I then close the client, open it back up, and go to the Quicksearch and "Entry Names" is again checked. Do I have to actually open a document from the search to get it to save?

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replied on July 22, 2014

No, you don't have to open a document from the search results. It may be best to open a case for your own issue and a separate case for your customer if it's still needed.

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replied on July 22, 2014

Hi Daryl,

I'm not seeing the same thing. I can select any variation of text or fields in the quick search and it's remembered when I close and re-open Laserfiche.

This also seems to be controlled by the user attribute SelectedQuickSearches. Just fields is 2 and fields and text is 1,2.

Hope this helps!

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replied on July 22, 2014

Interesting...in version 9.1.1...if I chose to search just "Entry Names"...then it saves, but if I chose to search just "Entry Fields"...when I close and reopen..."Entry Names" is also checked. "Entry Names" is always checked when I reopen the client.

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Quick Search Settings Not Saving

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