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Question

Error: OCR processing could not be performed by the Scheduler. - Distributed Computing

Distributed Computing Cluster
Updated September 25, 2014
asked on July 17, 2014

I installed and configured distribute processing. There are three workers one of which doubles as the scheduler too (this is where Laserfiche Server, Web Access & workflow are installed).

 

In Web Access, when I enable the Laserfiche Distributed Computing Cluster in Web Access and enter either localhost or servername or serverip for the scheduler with port 8108 and click Test, I get the following error:

"OCR processing could not be performed by the Scheduler"

 

The ports 8108 and 8107 are opened for both incoming & outgoing firewall rules. The Scheduler is on Windows Server 2012 and the workers are on Windows 7.

 

Any insight will be highly appreciated.

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Replies

replied on July 17, 2014

Can you double check that:

  • Your scheduler has a valid license? You can do this by checking the DCC Admin event log on your scheduler (Open Event Viewer, look at Applications and Services Logs\Laserfiche\DistributedComputingCluster\DCC Service\Admin and look for any Error events. If you see any, check whether they mention licensing in their details).
  • Your workers are added to the scheduler and their task execution is enabled? This information is available in WebAdmin under Workers, or with the PowerShell cmdlet Get-DccWorker.
  • You installed the OCR module when you installed DCC? Look in C:\Program Files (x86)\Laserfiche\Distributed Computing Cluster\Modules\OCREntry and make sure there are several dlls there.
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replied on July 21, 2014

Hi Matthew,

  • The scheduler license is valid. No error logs here.
  • The workers are added to the scheduler and their tasks execution is enabled.
  • There are 3 dll files in the OCREntry folder.
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replied on July 21, 2014

Are you able to run OCR from Workflow?

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replied on September 25, 2014

License manager has to be updated

https://support.laserfiche.com/KB/1013437  

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