You are viewing limited content. For full access, please sign in.

Question

Question

A timeout was reached (30000 milliseconds) import

Updated July 9, 2014
asked on July 9, 2014

 Hi , I have a problem when start the service for Laserfiche Import Agent:

 

"A timeout was reached (30000 milliseconds) while waiting for the Laserfiche Import Agent Service 8.1.1 service to connect."

 

How can change the timeout?

 

 

0 0

Answer

APPROVED ANSWER SELECTED ANSWER
replied on July 9, 2014

Please follow the steps in KB 1012177.

0 0

Replies

replied on July 9, 2014

Hi Alexander, now show me the message :

 

"Cannot start service Laserfiche Import Agent 8.1.1 on computer '.'.

0 0
replied on July 9, 2014

Are there any additional details in the application or system event logs?

0 0
replied on July 9, 2014

* Log Application:

Service cannot be started. The service process could not connect to the service controller.

 

 

* Log System:

 

The Laserfiche Import Agent Service 8.1.1 service failed to start due to the following error:

 

The service did not respond to the start or control request in a timely fashion.

0 0
replied on July 9, 2014

What is the OS of the server where Import Agent is installed? If applicable, can you set UAC to "Never notify" and then reboot the computer? Then uninstall and reinstall Import Agent and see if the issue still occurs.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...