Hello,
Have installed LF Client w/French module: no French lfclient.chm version available (only English). Please advise
The Laserfiche 9.1 French User Guide should be available now. If you access the online help pages from Laserfiche Client, you should be able to see French.
Localized help is only available online.
Miruna,
Online help (from my French LF Client 9.1.1) brings me to http://www.laserfiche.com/support/webhelp/Laserfiche/9.1/en-us/UserGuide/Laserfiche_Client.htm instead of its French counterpart...
Right, the localized help hasn't been updated for 9.1. The latest version is http://www.laserfiche.com/support/webhelp/Laserfiche/9.0/fr/UserGuide/Laserfiche_Client.htm
Hello Miruna,
Now I understand... In the meantime, I would expect a workaround so Client 9.1 users be redirected to Web 9.0 French localized help. Ideally through a trustee attribute, otherwise some sort of a Windows registry change.
Any solution for Quebec users ;-?
Sure, we'll put in the redirect.
Not sure Miruna what you mean ;-(
It's a setup issue on our online help site. The webhelp site will catch calls to version 9.1 of French Help and redirect them to version 9.0 (or we'll get a copy of 9.0 help set up as 9.1 help).
I'll get back to you once that is in place, most likely later today.
Fantastic! Thanks a lot on behalf our French clients!
The Laserfiche 9.1 French User Guide should be available now. If you access the online help pages from Laserfiche Client, you should be able to see French.
The Laserfiche 9.1 French Administration Guide is also available now. If you access the online help pages from Laserfiche Administration Console, you should be able to see French.
Unfortunately, the internal structure of the user guide changed a lot between 9.1 and 9.0 so just putting in a redirect to the corresponding page in 9.0 isn't likely to work very well. I spoke to our localization expert - he indicates that the 9.1 French online help is almost ready and will aim to have it up within a few days. In the meantime you can manually change the version number to 9.0 as Miruna noted above, but you'll need to then manually find the help page in question.
When I try to access the user guide or the admin guide from my french client (v 9.2) I land on a 404 error page.
How do I access the 9.1 version from my 9.2 client