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Question

Question

Synchronize Users Deselected Most LDAP Participant Users

asked on June 24, 2014 Show version history

We have a total of 60 participant licenses. We had around 50 of them assigned to various LDAP accounts. I just clicked on the Synchronize Users button and now there are only 6 assigned. I really don't want to have to go through and assign them all over again since doing a search takes forever because we have so many objects to search for. Any ideas?

 

Forms v.9.1.1.1517  9.2.0.853

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Replies

replied on October 6, 2014

I just opened a support case with our VAR. Dave, I would recommend you do the same thing so they can get as much information as possible on this problem so we can get it resolved.

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replied on July 16, 2014

There were no errors. I did go through and reassign them and everything has been working fine since.

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replied on August 8, 2014

I thought everything was OK until today. The same thing happened again. We are Forms v.9.1.1.1522 now. There is nothing in the Event viewer that gives any indication as far as I can tell.

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replied on October 1, 2014 Show version history

We just had the same thing last night using Forms 9.2.0.853. No messages in Event Viewer on the Forms server.

Is anyone else besides Dave and I experiencing this?

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replied on June 25, 2014

Is there any error message logged in Event Viewer during synchronization?

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replied on October 1, 2014

We have experienced the same thing twice.  I ended up making someone a full user in order to make sure they had access all the time and not get kicked off.

 

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